**Job description:**

**Position Title: National Oracle Support Officer**

**Reference Code: VN 034/2026**

**Job classification: NO-C**

**Duty station: Global Shared Services Centre (GSSC)**

**Type of Appointment: One-year fixed term with possibility of extension**

**Salary: Php 2,619,500.00 per annum net of taxes**

**Context**

Under the overall supervision of the Chief, HR Operations and Admin Services and direct supervision of the Senior Human Resources Manager (HR Admin), the National Oracle Support Officer will be responsible for the maintenance, enhancements, streamlining and simplifications of global common HR functions in the Enterprise Resource Planning (ERP) application by working closely with Information and Communications Technology (ICT).

In general, the successful candidate is responsible for standardization of HRAU transactions, improving ERP controls, enhancing reporting and compliance needs, and reducing errors in the areas of HR processing.

**Required Qualifications and Experience**

**Education**

- Master’s degree in Information Technology or Computer Science or a related field from an accredited academic institution with at least five (5) years of relevant professional experience; or
- University degree in the above fields with seven (7) years of relevant professional experience.
- Certified Oracle Payroll Cloud Implementation Specialist is desirable.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

- Experience in HR functions, with expertise in the HR Module of leading cloud ERP Application (preferably Oracle). Should have worked on at least two implementation or support projects for HR Module.
- Managerial responsibility in a large, complex, international organization/company, preferably within a Shared Service Centre or other processing environment.
- Experience in HR management covering multi-country and multi-currency context would be an advantage.
- International experience in UN HR environment at an international professional level would be an advantage.

**SKILLS**

- Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity.
- Demonstrated gender awareness and sensitivity, as well as the ability to integrate a gender perspective into tasks and activities.
- High level expertise of HR and Payroll module of leading ERP application.
- Solid understanding of software development lifecycles and project management.
- Knowledge of entitlements and benefits linked to payroll.
- Strong mathematical and analytical skills.
- High level expertise in PL/SQL, Excel and reporting tools.