World Vision

Employee Relations Investigation Specialist

World Vision

INGO Full Time Human Resources

Job Information

Location: ,
Application Deadline: April 17, 2026 Open

Description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

**Here’s where you come in:**

As the **Employee Relations Investigation Specialist,** you will report to the Senior Manager, Peopl

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

**Here’s where you come in:**

As the **Employee Relations Investigation Specialist,** you will report to the Senior Manager, People Investigations and will be responsible for conducting timely, high-quality investigations into potentially complex, sensitive, and high-risk employment relations cases, including harassment (general & sexual), sexual assault, grievances, violation of human resource policies, etc.

The role plans and manages all aspects of assigned cases, ensuring professional and procedurally sound investigations. The Specialist collaborates closely and communicates effectively with key stakeholders such as Internal Audit, Safeguarding, Staff Care, and ERM to strengthen risk mitigation, reporting, and case oversight.

The role supports the delivery of employee relations investigator training (online and in-person) as part of the broader responsibilities.

The role also contributes to ongoing improvement by maintaining awareness of global ER trends, specifically in INGOS, in order to effectively advise the organisation in appropriate compliance, as well as risk mitigation efforts.

**Requirements include:**

- Bachelor’s degree in Human Resources, law, behavioural sciences, organisational psychology, or a related field.
- Formal training or certification in workplace or organisational investigations (e.g., trauma-informed interviewing, fact-finding, evidence evaluation) is strongly preferred.
- 4-5 years of experience conducting workplace or organisational investigations, ideally involving sensitive, complex, or high-risk cases.
- Strong investigative, research analytical skills, including evidence assessment, interview planning, documentation, and case analysis.
- Demonstrated ability to provide strategic and tactical guidance to others conducting investigations, ensuring quality and policy alignment.
- Solid understanding of human resources principles, employee relations practices, and case management and administration processes including conducting interviews with potentially distressed individuals
- Proven ability to translate investigative findings and data into clear, concise, and actionable written reports.
- Experience designing, developing and delivering training or capacity-building programmes, preferably to a global or virtual audience.
- Excellent command of English (written and spoken); fluency in an additional language preferably French or Spanish is an asset.
- The position requires ability and willingness to travel domestically and internationally up to 15% percent of the time, sometimes to locations with limited infrastructure or challenging contexts.

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